Booking & Cancellation Terms

What to know before your stay

Check-in and check-out

Rooms are ready from 15:00; check-out is at 12:00. Late check-out until 14:00 is complimentary on request, subject to availability.

Payment

  • For bank transfers, a 30% deposit is due within 48 hours.
  • The balance is paid on arrival by cash or card.

Cancellation

  • Cancellations up to 5 days before arrival receive a full refund of the deposit.
  • Later cancellations and no-shows are charged the first night.
  • New Year and holiday bookings are non-refundable.
WhatsApp 0212 293 47 60 rezervasyon@kandilhane.com.tr